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Need Help Now?

It is very important that you seek help from the right sources if you are feeling unsafe, please see suggested links and numbers below:

Medical and health concerns

If you have a physical injury or are experiencing severe symptoms (e.g. pain, vomiting, bleeding, or have taken an overdose, you should go to Accident & Emergency Department at the Royal Cornwall Hospital in Truro (TR1 3LQ).

Mental Health Emergencies

24/7 NHS mental health response line for support and advice- call free on 0800 038 5300, any time day or night if you are worried about your own or someone else’s mental health. The team behind the open access telephone response line will listen to you and determine how best to help.

If you are having suicidal thoughts and intend to act on them imminently, you should call 999 and ask for an ambulance.

If you need an ambulance on campus – call Glasney Lodge emergency line on 01326 254444, to ask them to call an ambulance.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

If you are currently being supported by a Community Mental Health Team you can call your Care Co-ordinator or the duty worker. If this is in Cornwall you can call Tel 01872 221000 between 9am – 5pm Mon – Fri. Outside of these hours you can call Support Matters on Tel 0800 001 4330.
You can also contact Valued Lives who offer mental health care and support locally, including crisis interventions, on 0800 260 6759 or visit their website

There are also some external organisations you may find helpful, listed below.


If you are feeling unsafe or are worried about the safety of someone else, Papyrus operate a phone helpline between the following times:
Monday – Friday: 10:00 am to 10:00 pm
Weekends and Bank holidays: 2:00 pm to 10:00 pm
Call: 0800 068 4141
Text: 07786 209697


Shout is the UK’s 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Text Shout to 85258


Anyone experiencing emotional distress can contact the Samaritans free at any time on 116 123. You can also email them on

Stay Alive App

The Stay Alive app is a pocket suicide prevention resource for the UK, packed full of useful information to help you stay safe. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

In addition to the resources, the app includes a safety plan, customisable reasons for living, and a life box where you can store photos that are important to you.

Calm Harm App

The urge to self-harm is like a wave. It feels the most powerful when you start wanting to do it.
Learn to ride the wave with the free Calm Harm app using these activities:
ComfortDistract, Express YourselfReleaseRandom and Breathe.
When you ride the wave, the urge to self-harm will fade.

Calm Harm is an award-winning app developed for teenage mental health charity stem4 by Dr Nihara Krause, Consultant Clinical Psychologist, using the basic principles of an evidence-based therapy called Dialectical Behavioural Therapy (DBT).

Calm Harm provides tasks to help you resist or manage the urge to self-harm. You can make it private by setting a password, and personalise the app if you so wish. You will be able to track your progress and notice change.